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Terms & Conditions

By accessing, browsing, or using the 55bet Casino platform (hereinafter referred to as "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (hereinafter referred to as "these Terms"). These Terms are subject to change at any time without prior notice.

Acceptance of the Terms

  1. By creating an account on the Platform or using its services, you confirm that you accept these Terms.
  2. If you do not agree with these Terms, please exit and refrain from accessing the Platform.

Eligibility Requirements

  1. You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services.
  2. You are responsible for ensuring that using the Platform does not breach any laws or regulations applicable to you.

Minimum Age Requirements

  1. We reserve the right to ask for proof of age and may suspend or terminate accounts if we reasonably suspect that a user is underage.

Geographic Restrictions

  1. The availability and accessibility of our services vary depending on your location.
  2. By accessing the Platform, you confirm that you are not located in any restricted jurisdictions (as set out below).

Restricted Jurisdictions

  1. We restrict access to certain countries due to applicable laws or regulations:
    • China
    • Netherlands
    • North Korea
    • Russia

Account Registration Rules

  1. Each user must create only one account on the Platform.
  2. Duplicate accounts will be deleted, and users may incur penalties for breach of this rule.

One-Account-Per-User Policy

  1. You are responsible for maintaining accurate information in your account profile.
  2. You agree to provide us with all required identification documents and verifications upon request.

Account Security Responsibilities

  1. You must maintain the confidentiality of your login credentials (username, password) and ensure that unauthorized individuals do not access or use your account.
  2. We are not liable for any losses resulting from unauthorized access due to user error.

Login Credentials and Password Protection

  1. Your username and password combination is unique to you alone.
  2. Do not share these details with anyone else; if compromised, please change them immediately.

Restricted Behaviour and Prohibited Activities

  1. You must refrain from engaging in any activities that could compromise the Platform's integrity or operation (including but not limited to: hacking attempts, spamming, or soliciting).
  2. We will investigate all reported incidents of suspicious behaviour and may suspend or terminate accounts if necessary.

Multi-Accounting and Fraud Prevention

  1. Our system monitors activity for signs of multi-accounting and account manipulation.
  2. If detected, we reserve the right to delete duplicate accounts, cancel prizes awarded through them, or take further disciplinary action.

Bonus and Promotion Rules

  1. Promotions are subject to their respective terms and conditions (available upon request).
  2. You agree that participating in promotions constitutes acceptance of such specific rules.

Wagering and Gameplay Conditions

  1. All games are played according to the manufacturer's instructions, which can be found on each game page.
  2. We reserve the right to change or remove any game from our offerings at any time without notice.

Bonus Abuse Prevention

  1. Be aware that excessive bonuses awarded may lead us to suspend your account.
  2. Bonus abuse is defined as: creating multiple accounts for bonus purposes, engaging in 'bonus surfing', etc., and includes all methods used by players attempting to exploit system vulnerabilities or rules loopholes.

Deposits and Withdrawals (if applicable)

  1. By making a deposit, you agree that it may be subject to various fees (processing times vary).
  2. If any issue arises with withdrawals, please contact support for resolution; processing delays might occur due to verification requirements and technical checks.

Verification Before Withdrawals

  1. As per regulatory requirements, we reserve the right to request additional documentation before releasing funds from your account.
  2. Please provide all necessary paperwork within a reasonable timeframe (as defined by our internal policies).

Processing and Review Procedures

  1. All transactions are subject to review for potential money laundering or suspicious activity purposes; delays might occur while these checks take place.

Responsible Gambling Expectations

  1. We encourage users to engage responsibly with the Platform, utilizing self-exclusion tools whenever necessary.
  2. Our system is designed to prevent over-gambling, including tracking user limits and setting deposit caps.

Self-Exclusion and Account Restrictions

  1. Users can request a period of self-exclusion for up to 12 months or permanently; account restrictions include temporary time-outs on logging in or depositing funds.
  2. Upon re-entry (if applicable), previously earned points/bonuses will not be reinstated, new rules regarding wager limits, loss limits and bonus allocation apply as set by our terms.

Game Fairness and RNG Systems

  1. All games offered are governed by Random Number Generators ("RNGs") designed to ensure fair results.
  2. The Platform uses software from reputable providers, who have undergone rigorous testing for fairness (including but not limited to GLI and eCOGRA audits).

Technical Interruptions or Voided Gameplay

  1. In case of any technical issues (server crashes, game freezes), we will investigate promptly and fairly settle disputes.
  2. The Platform reserves the right to void any transactions resulting from system errors.

Suspension or Closure of Accounts

  1. We reserve the right to suspend or close accounts at our discretion for various reasons, including but not limited to:
    • Non-compliance with terms
    • Abuse of services
    • Suspected money laundering
  2. In such cases, any outstanding balances will be transferred into your bank account within a reasonable timeframe (subject to applicable law).

Intellectual Property and Platform Ownership

  1. The contents on the Platform are owned by 55bet Casino or its affiliates; no materials may be reproduced without permission.
  2. By accessing our platform you acknowledge that all rights reserved.

Limitation of Liability

  1. To the fullest extent possible, we disclaim any responsibility for indirect losses (such as but not limited to lost earnings from gaming activities).
  2. Your use of this website does not render us liable in tort or contract law regarding damages arising directly from system errors or other problems associated with platform functionality.

Modification of Terms

  1. We reserve the right to change these terms and conditions, bonuses offered (as mentioned above) without advance notice.
  2. The modifications will come into effect after they are updated on our website; by continuing use you agree that the new terms apply.

Contact or Support Guidance

  1. If any issues arise with regards to interpretation of this text or adherence thereto please consult Customer Care for more information on how we can help.

Applicable Licensing or Regulatory Oversight (if applicable)

  1. By entering our platform, you confirm awareness of regulatory bodies involved and potential jurisdictions which may supersede aspects here expressed within this agreement.